Click on the Type field’s drop-down and select JDBC. Populate the Name and Import set table label fields. Under Integration – Microsoft SCCM 2016, click on Data Sources. Start by logging into your ServiceNow Instance and locating the SCCM integration plugin section. Create the Data Source to Import Custom SCCM Data
In order to get the WIR warranty data from the SCCM database into the ServiceNow CMDB, we first need to create a data source. However, I want to bring in some “uncommon” or what I’ll call, “custom,” data (WIR computer warranty details) into the CMCB, so in the next steps, I’ll show you how to extend the functionality of the plugin. The SCCM integration plugin includes out-of-the-box data sources that will bring common SCCM data into the ServiceNow CMDB. In order to review steps eight through eleven, please see the post, How to Integrate SCCM Data with ServiceNow, for steps five through seven, please see, How to Setup a ServiceNow MID Server for Use with SCCM, and for steps one through four, please see the post, How to Request a ServiceNow Developer Instance to Integrate with SCCM. In my fifth and last post, I will show you how to customize and test the imports by using transforms and then how to display the WIR warranty data within the computer object in ServiceNow. Next, I will show you how to import custom SCCM data, confirm that the records were imported successfully, and then I’ll show how to view a computer record. This will allow the importation of WIR warranty data which is stored in SCCM’s database. I’ll start off by showing you how to create a data source in ServiceNow. Confirm Computers Are Linked to Their Warranty Data.Īs I stated earlier, How to Import Custom SCCM Data into ServiceNow, will demonstrate steps 12 through 15. Create a Transform for Warranty Information Reporting’s Data.ġ8. Confirm the Custom SCCM Data in ServiceNow.ġ6. Create the Data Source to Import Custom SCCM Data.ġ4. Use the Integration SCCM 2016 Plugin to Import Data to the ServiceNow CMDB.ġ2. Create a SQL Server Account for the ServiceNow Data Source.ĩ. Validate Communication Between the ServiceNow MID Server and ServiceNow.Ĩ. Install a ServiceNow MID Server in Your Organization.ħ. Create the User Account for the ServiceNow MID Server.Ħ.
Request a ServiceNow Developer Instance.ĥ. The sequence of activities, at a high level, that I took to set up a development environment in order to integrate SCCM with ServiceNow are as follows:Ģ. Steps to Integrate SCCM Data with ServiceNow This blog post will cover steps 12 through 15 in the list below. Originally, I created a blog post set around ServiceNow and SCCM in order to help our customer’s import Warranty Information Reporting (WIR) and Enhansoft Reporting (ER) details into the ServiceNow Configuration Management Database (CMDB). This one will focus on how to import custom SCCM data. This is the fourth post in a five-post blog set.
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